Software Developer - Cisco IP Telephony

ExpertEase Software (India) Pvt. Ltd
  • Pune
  • Confidential
  • 5-8 years
  • 03 Apr 2015

  • Project/ Program Management IT

  • IT/ Technology - Hardware & Networking, IT/ Technology - Software/ Services, IT/ Technology - Data Center/ Manage Infrastructure Services
Job Description

Job Description :

Skill: Cisco IP Telephony

Job Description: Mandatory skills

* A candidate should have 5-7 years of Cisco IP Telephony (Cisco Unified Communications) experience.

* Candidate should have exposure in handling and communicating with global clients

* Will be responsible for day to day telephony & network operations and project activities from the level 1 to level 3

* Should be able to troubleshoot, configure and implement Cisco IP Telephony related products

* Tracking incidents & changes via ticketing tool & generating reports

* Experience on monitoring network/UC tools and capturing and analyzing the reports

* Good Communication skills

* Should be a good team player

Collecting CUCM Traces and Using Cisco IOS Debugs to Troubleshoot in current profile where individual is troubleshooting on a daily basis, preferably TAC Experience.

Experience in supporting and configuring Cisco Unified Communications

Manager (CUCM), Cisco Unity Connection & Voice Gateways

- Knowledge and troubleshooting skills of protocols like MGCP, H323 & SIP

- Basic understanding of networking, includes routing and switching technologies like VLAN's & routing protocols etc.

Job Description: Good-to-have skills

* Contact Center Express

* IP Faxing - RightFax

* MeetingPlace

* CUBE - SIP Trunking

Rotating (24 x 5)/24*7 Support

At least 5-7 years of relevant Cisco IP Telephony & networking experience

Candidate should be ready to work on 24/7 shift (Must)

Experience in Handling International Clients

Job Posted By