Cisco-IP Telephony

Placement Zone
  • Bangalore
  • 10-15 lakh
  • 7-10 years
  • 25 Jun 2015

  • IT/ Information Technology

  • IT/ Technology - Telecom Software
Job Description

* Troubleshooting of issues related to products like -- Cisco Unified Call Manager, Call Manager Express, Cisco Unity, IPCC, Voice Gateway, Gatekeepers, Voice mail Server, MCU, IPFX, IP phones , Cisco Meeting Place , GSM Gateway, soft phones. * Knowledge of Voice network models. * Knowledge on Telecom infrastructure protocols like ISDN and analog signaling. * Troubleshooting skills for Voice protocols like SIP, H.323, MGCP, RTP. * Plan and test Voice network software upgrades. * Troubleshooting and analytical skills for all Voice and Video related issues. Optional Skill Video: * Troubleshooting and analytical skills for all Video related issues. * Plan and test Video network software upgrades. * Knowledge of Video network models. * Troubleshooting of issues related to Video Call/conferencing products like- MCU, Cisco VCS Expressway, Cisco Clinical Assistant, Cisco Tele-Presence, , GSM Gateway, VBP, Gatekeepers. * Troubleshooting skills for Video protocols like SIP, RTP. Good to have Skills * ITIL Certification will be a plus. * Ability to handle team. * Outstanding ability to analyze problems, propose solution options structure solution plans. * Good Client interaction skills * Excellent communication skills. Able to communicate effectively over conf calls * Preferable certifications CCNA/CCNP Shift Timings Shift A and Shift C as per the IDC schedule

Competencies/Skill sets for this job

Telephony Sip Ipfx Gsm Gateway Rtp Ip Protocols

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