Senior Salesforce Administrator/ Developer

i Quest Consultants
  • Pune
  • 10-15 lakh
  • 5-8 years
  • 30 Jan 2015

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Profile and Job Responsibility

Proven ability to independently perform development, testing, implementation, documentation and updating as it relates to the software and system administration

Manage CRM application. Responsible for maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc.

Implement new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns

Maintain Visualforce, pages and integration to other third party solutions

Maintain multiple user roles, security, profiles, workflow rules, etc. Support train new end users on the application

Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally

Identify SFDC usage problems and craft technical / communication plans to IT/business teams

Solid business analysis skill. Must have good inter-personal skills and be able to mentor and motivate team members

Must be comfortable in rapidly changing and sometimes ambiguous work situations. Keen attention to detail and complex problem solving abilities from operational and technical perspective. Ability to work independently and engage supervisor as needed

Experience documenting and analyzing processes, procedures, and/or policies. Ability to handle full workload and meet proposed deadlines


5+ years of experience with technical implementations of CRM projects

2-3 years of experience functioning as a senior (or only) administrator for Enterprise edition or higher (preferably at mid to large, multi-dimensional organization) Certification is strongly preferred

Proficiency with development including creation of standard and custom objects and fields etc.

Experience with technologies that work with including: Java, jscript, platform

Good understanding of data structures, data modeling , db schema is required.

Experience with enterprise integration tools and extract, transformation and load (ETL) tools.

Experience in Agile development methodology/Scrum is preferred

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i Quest Consultants