SAP CRM Functional (services)

Sonyo Management Consultants Pvt. Ltd.
  • Bangalore
  • 10-15 lakh
  • 4-7 years
  • 06 Feb 2015

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

* 4 to 6 yrs of Exp with 1-3 E2E implementations on SAP CRM 7.0

* Excellent Communication skills

* Ability to Design, Build, Test & Deploy Interaction centre Webclient including Agent functions, profiles, Agent inbox, Rule modeler, Category modeler,

IC Manager functions

* Integrate Interaction Center as part of a multi-channel solution including E Commerce

* Knowledge of ERMS / CTI (Computer Telephony integration) will be an added advantage

* Desire to share knowledge with team members

8.Communication skills

Competencies/Skill sets for this job

Crm Functional Cti Sap Crm Sap Crm Integration Interaction Center

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