Mainframe-operating system

Placement Zone
  • Kolkata
  • 10-15 lakh
  • 5-8 years
  • 25 Jun 2015

  • IT/ Information Technology

  • IT/ Technology - Hardware & Networking
Job Description

Skill Required: Profile -- Enterprise Technician Level of Resource
Skills E & D G & F People Skills Must have Effective
communication skills in both verbal and written English Yes Yes
Ability to routinely liaise with a Europe based work group Yes Yes
Ability to adhere to strict quality and change management process Yes
Yes Nice to have Self starter, strong work rate -- prepared to
take ownership of incidents Yes Yes In-depth Knowledge
Must have z/OS system command knowledge and console operation in
a sysplex environment to include system IPL and system shutdown
Proficient Expert JES2 command knowledge Proficient Expert
Mainframe performance monitoring Proficient Expert Mainframe batch
scheduler (any) to include batch monitoring, abend resolution, JCL
modification, schedule modification Proficient Expert Job Control
Language (JCL) Proficient Expert Distributed batch scheduler (any) to
include batch monitoring and abend resolution Proficient Expert
Monitor distributed platforms utilizing standard monitoring tool
Proficient Expert Support Capabilities Must have Document
all production incidents through problem mgmt tool Proficient
Proficient Communicate production cycle delays to appropriate group
Proficient Proficient Escalate failed automated callouts to
appropriate group or to management staff Proficient Proficient
Experienced 1st line support skills Proficient Proficient Ability to
think logically through a problem, with an in-depth knowledge of what
logs to check and what h/w and s/w component elimination tests to
perform Proficient Proficient Ability to understand batch production
cycle (job flows) and to focus on critical path Proficient Expert
Ability to collaborate with other support teams to troubleshoot
complex incidents Proficient Expert Experience: ? At least 2-4
years of experience in Mainframe Console and Batch Operation for
Level G and F ? At least 5-7 years of experience in Mainframe
Console and Batch Operation for Level E and D ? Technical
certification and technology specific study

Competencies/Skill sets for this job

Operating System Support Production Operation Mainframe Troubleshoot

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