Sharepoint Service Lead

Kelly Services
  • Chennai
  • Confidential
  • 15-25 years
  • 30 Jul 2015

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services
Job Description

Should be in SharePoint operational / service management experience

Significant technical support activities across SharePoint On-line and On-premise
SharePoint Site development and release management into SharePoint integrated farms
Operational support and team management of SharePoint administrators including performance management
Managed service pack upgrades, migrations and disaster recovery situations
Managed escalations to Microsoft and other 3rd party vendors and other service teams
ITIL process management for SharePoint services
Capacity Monitoring of SharePoint sites
Creation and Maintenance of system documentation including the provision of assistance and guidance to the end-users
Service Reporting and management to the required SLAs

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Kelly Services