SFDC Solution Architect

Tata Consultancy Services Ltd.
  • Mumbai
  • Confidential
  • 4-7 years
  • 01 Oct 2015

  • Project/ Program Management IT

  • IT/ Technology - Software/ Services, IT/ Technology - ERP/ CRM/ SCM
Job Description

Skills Required:

Salesforce.com Administration & customization

Job Description:

Qualifications: Five plus years understanding sales or customer management or IT consulting experience in any of the following areas - Salesforce.com, IT strategy and vision formulation, gap analysis, evaluating and improving the processes, tools and methods of an enterprise; -IT enablement: enabling business capabilities through innovative information technologies; -IT optimization: - IT management and delivery; or -IT transformation, leadership, governance, sourcing, measurement, organization structure, merger integration, and global IT implementation. Agile experience is a plus. Preferred experience in at least one (two preferred) SFDC GTM solution areas of focus: Salesforce Integration, Service Cloud, Application, Siebel Migration to SFDC, Marketing Cloud, Servicemax, Social Enterprise, SFDC Multi-Org Consolidation, Customer Experience or Sales & Social Analytics. Technology * Experience with various SFDC functional solutions architecture * Salesforce Admin, Sales Cloud and Service Cloud Certification. * Experience with system design, configuration, customization, integration, testing and support * Experience with all aspects of the system implementation including, but not limited to, gathering requirements, designing the future state solution, the development objects related to their process scope, as well as supporting testing and post implementation support * Knowledge of integration points and the order in which these must be executed * Experience working with design, implementation, and support of knowledge management solutions and related technologies for collaborative information sharing * Experience with gap analysis and strategic roadmap/blueprint development * Experience with large Full Life Cycle (FLC) project implementations

Job Posted By

Raviraj Jain
Experience Professional - Lead

About Organisation

Tata Consultancy Services Ltd.