Service Delivery Manager

Expo Job Consultancy
  • Mumbai, Navi Mumbai, Thane
  • Confidential
  • 3-7 years
  • 390 Views
  • 01 Sep 2015
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  • Operations

  • Automobile/ Auto Components, Engineering, Construction/ Real Estate
Job Description

Qualification -- Graduate

Experience - More than 3 years of relevant work experience

Skills

* Very good communication skill is a must. Ability to speak in English, Hindi and Marathi (if possible).

* Must be able to communicate politely and firmly.

* Must be able to stay calm and composed under challenging circumstances

* Good geographical sense of Mumbai and outskirts.

* Good coordination skills. Field coordination job experience in and around Mumbai a must.

* Good analytical skills

* Basic computer skills

* Female candidates preferred, however open for all.

Job Responsibility

* Attend client calls.

* Coordinate with internal teams - mainly the field technicians.

* Plan and schedule daily field jobs towards maximum efficiency and client satisfaction.

* Resolve minor client issues on phone

* Attend calls after office hours from home. 14-16 hours availability would be needed.


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About Organisation

Expo Job Consultancy