Senior Service Delivery Manager - E-Commerce Applications

Capgemini India Pvt. Ltd.
  • Bangalore
  • Confidential
  • 18-22 years
  • 29 Jan 2015

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Responsibilities include:

  • Delivery Governance framework & Ownership to manage a team size of 100+ people
  • Quality & Reporting
  • Industrialization
  • Implementation of New Delivery Models

Desired Skills and Experience

  • 18 years in an IT Services company preferably an MNC
  • Having deep CSD knowledge and project experience
  • Majority of the experience should be on executing Application development projects. Should have exposure to ADM projects but with more of development than maintenance work
  • Should have some European experience with strong customer orientation
  • Strong solutioning experience -- good to have
  • eCommerce background is required
  • Retail background is good to have
  • Some bit of Industrialization experience also good to have -- to be able to give suggestions for innovations/ value adds etc
  • Managed financials and delivery in the past -- good to have
  • Managed large teams and developed websites or ecommerce applications
  • Should have had some onshore -- cross geo experience (3 - 4 years -- must) OR managed customers directly from offshore along with frequent travel

Competencies/Skill sets for this job

Service Delivery ADM Projects E - Commerce

Job Posted By

Sunayana Hasan
Global Sourcing

About Organisation

Capgemini India Pvt. Ltd.