Delivery Head - IT

Alfa Resources
  • Chennai
  • 10-20 lakh
  • 14-18 years
  • 25 Jun 2015

  • Senior Management-Technology

  • IT/ Technology - Software/ Services
Job Description

Excellent Opportunity with one of Client based in Chennai

- To Lead and Manage a Customer Business Unit effectively

- Be accountable for the CBU's growth and P&L

- Collaborate with team at different locations for effective delivery

- Participate and contribute actively in the Organization and Vertical Initiatives .

Desired Skills and Experience:
- Developing and growing the customer account, and customer relationship

- Offering innovative services/solutions to the customer

- Focus on quality of the delivery and customer satisfaction and provide leadership on new services offerings / strategy

- Establish strategic alignment with technology or domain, provide support to COEs to achieve business goals

- Managing P&L for the CBU and accelerating the targets through the program management team and business development team. Be responsible for preparing, complying and tracking budgets for the CBU

- Compliance to Business contract, SLAs, Agreements, SOW.

- Building& effective use of knowledge repository for the CBU

- Compliance and improvements to domain and organization processes in collaboration with CoE

- Implementation of Enterprise Automation Solutions of the organisation across and evolve the standard Metric for all dimensions including Projects, Processes, Delivery.

- Utilization deriving the Productivity quotient

- Continuous improvement of CBU specific processes with focus on delivery process excellence

- Contribution to vertical decisions and leadership initiatives

- Developing, Mentoring & Retaining the talent in the BU

- Ensuring integration of people in the CBU with effective & periodic communication

- Planning and proactive people management for the CBU

- Building managerial pipeline for the CBU

- Building and enhancing competencies of the CBU team for current & future requirements.

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Alfa Resources