Service Delivery Leader

  • Gurgaon
  • 12-19 lakh
  • 13-17 years
  • 30 Jul 2015

  • Risk Management

  • Financial Services/ Capital Markets
Job Description

Detailed Role description
This is a great opportunity for someone looking to gain experience in the world of OTC, Repo and F&O collateral space. The associate will be part of the Collateral Management team working in a fast paced and time sensitive environment.

The successful candidate will be responsible for placing margin calls, exchanging cash/security collateral with clients, reporting for Interbank/Corporate clients for Global Derivative IB counterparties based in USA, APAC and Europe.

Although working individually, the success is measured at a team level, with internal targets and results being measured against the Line of Business external peer group across the globe. The level accuracy, TAT, potential risk issues addressed and error free performance and our success in the market versus our peer group is a key barometer in measuring the control of risk around the process.

In a deadline driven environment, turnaround, accuracy and escalation are of high importance as we are at risk to market movements, traders P & L, client relationship, and the banks reputation including settlement risk. A sense of high priority and attention to detail is vital.

The successful candidate will be provided with the opportunity to learn all aspects of the teams responsibilities.
Verification of call details originating from internal applications and confirmations.
Follow-up with counterparties on pending margin calls and obtain response.
Daily investigation and resolution of any disputes in margin calls
MIS, reporting of operational and trade exposures to management.
Working closely together with Static data team, Settlements, credit officers, repo/sales desk and clients to ensure exposure on the portfolio is covered for any credit event
Responsible for taking action on items on the daily breaks/fails reports
Monitoring daily control reports such as credit level alerts, exposure, IA changes, MTM swings
Maintain established productivity levels as per SLA.
Ensure that all established procedures are followed.
Meet or exceed all deadlines given as per SLA.
Excellent organizational skills are required with the ability to prioritise daily workload, work accurately and efficiently under pressure.
To be able to communicate effectively, and clearly escalate queries to Onshore / management team verbally and written.
To be flexible in their attitude and approach, and be willing to work extra hours during the week with overflow of volume and to provide cover for holidays planned and unplanned.

Competencies/Skill sets for this job

Margin Deadline Collateral Reports Sla Investigation

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