Service Delivery Leader - Payroll

PeopleStrong HR Services Pvt. Ltd.
  • Gurgaon
  • Confidential
  • 10-20 years
  • 292 Views
  • 01 Sep 2015
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  • Operations, Finance/ Accounts

  • KPO/ Analytics, BPO/ ITES/ Call Centers
Job Description

Preparation & Supervision of monthly Payroll for clients
Handling Reimbursements, Full & Final Settlement, Salary slips, TDS
Managed Payroll of approx. 10-15 K paychecks per month with large customer base.
Responsible for keeping all the clients updated on the notifications/ circulars from Income Tax, Provident Fund, ESIC and Labour Department
Handling Payroll Related Compliance's.
Client Management for Payroll Vertical .
Zero error on scorecard for all the months
Responsible for monthly SLA
Managing the collections to reduce outstanding and DSO
Development of Capability (coaching / feedback sharing - once a month)
Process Efficiency & Management (Productivity Monitoring)
Process Quality & Compliance
Managing Gross Margins


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