SAP -- L3 Support

Selectus Manpower Solutions Pvt. Ltd.
  • Bangalore
  • Confidential
  • 4-7 years
  • 03 Feb 2015

  • IT/ Information Technology

  • IT/ Technology - ERP/ CRM/ SCM
Job Description

Brief Description :

This position provides SAP L3 support with the goal of building a competitive advantage for Business. This is a fast-paced working environment and team members are expected to take a significant level of individual responsibility and to partner with the BUs and Solutions teams in a highly effective manner.
* Under general supervision reviews and analyzes incoming incident tickets and/or user requests and determines priority in accordance to service level agreements in FICO, COPA, costing, and relevant customs clearing business experience
* Performs standard and moderately complex day-to-day incident and problem resolution by troubleshooting or researching technical application issues and offering proactive and reactive application support to the end user.
* Develops and maintains troubleshooting documentation to assist in the resolution or elimination of incidents.

Technical Skills
* Experience with ABAP
* Experience with SAP Configuration

* Engineering or equivalent
* Requires solid general experience working in application development, testing and support
* Minimum 4 years' experience AMS
* Experience in FICO, COPA, costing, and relevant customs clearing business

Competencies/Skill sets for this job

L3 Sap Copa Fico Abap Sap Configuration Supervision Problem Resolution

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