Opening with Leading Bank - Sr. Manager

  • Delhi
  • 10-11 lakh
  • 5-10 years
  • 05 Feb 2015

  • Sales/ Business Development/ Account Management

  • Banking - Retail
Job Description

Job Responsibilities:
? To ensure acquisition & value build of new to Bank FIRST BUSINESS Product/Program & Trade/Fx led CA customers in the branch in the identified segments
? To Identify, build, acquire and deepen relationships to gain incremental wallet share of the high value segment through a superior customer experience
? To ensure high value enhancement through acquisition & deepening in the mapped portfolio
? To Provide a differentiated customer experience that supports our YFB value proposition. Execute integrated sales, service and relationship strategies to support growth and retention of business customers.
? To recognize and understand a client's global banking needs in order to provide holistic financial solutions in collaboration with the PSM
? To focus on profile based cross sell of value added products such as Trade Forex, CMS, POS, Payment gateway solutions, doorstep banking, working capital / loan needs & OPDT and family SA
? To ensure on boarding, M+1 activation, Value build up & AQB maintenance of accounts acquired
? To Master referral opportunities to grow portfolio. Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities.
? To ensure Sales process adherence & desired value productivity of BRPs
? To manage, mentor and motivate the BRP team and evaluate and recommend the appropriate programs for differential training needs
? To ensure catchment mapping & scoping for the CA business with the help of BRPs along with BBL & prepare a wish list of potential high value customers from each identified segment in the catchment
? To monitor customer profile, understand customers business needs & provide appropriate product / pricing solution.
? To Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools
? To ensure proactive migration of portfolio customers to direct banking channels esp. Net Banking
? To maintain continuous customer engagement with all customers sourced by self & team through customer visits & proactively resolve customer issues/queries
? To provide regular inputs to product team on opportunities & segmentation, product features & quality of portfolio acquired along with competition benchmarking
? To develop and continuously upgrade new innovative sales channels & techniques to maximize productivity
? To implement the sales monitoring mechanism to measure the productivity of the team

? To monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled

? To derive insights to Competitor Sales activities and effectively counter the efforts

? To Adhere to sales process & KYC Norms of the bank

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