Senior Manager - Operations (Center/ Site Head)

Hinduja Global Solutions Inc.
  • Siliguri
  • Confidential
  • 9-14 years
  • 08 May 2015

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Integrates the vision for the function / engagement with the Business goals of the Organization
Demonstrates an understanding of the impact of sub process/function performance on the engagement objective
Creates short term & long term goals for the sub process/process
Generates ideas that have pan organization impact and communicates them effectively and works with other processes/functions to practice them
Stay updated with industry trends and proactively seek fresh inputs through networking etc
Optimize profitability for the process / function
Align functional objective with business profitability
Demonstrate functional expertise and high level of understanding of various aspects of running a business - operations, infrastructure, technology, legal, finance, human resources etc.
Work with Program Head to help the account grow through Account Mining

Competencies/Skill sets for this job

Operations Account Mining Human Resources Finance Legal

Job Posted By

About Organisation

Hinduja Global Solutions Inc.