Reduction in overall Operating Costs for E Retail in region i.e OCPK/OCPM,Number of new pin codes serviced, Overall service quality for E Retail products in terms of Net Service Levels (NSL)
,Strike rate % in region,Reduction in customer
RTO % reduction in region
Reduction in remittance exception cases in region
% increase in operational productivity for E Retail measured as shipments/ employee or tonnage/ employee,Support for initiatives rolled out by corporate office in region.