A. PRIMARY FUNCTION:
Accounts Payable department is responsible for processing PO and Non PO invoices as per agreed time lines and making payment to the vendor.
B.ROLES AND RESPONSIBILIITIES:
Review all the invoice queues & manage the ageing as per agreed timelines.
Preparation and reporting of process metric dashboards
Allocation of work between team members as per capacity and skills
Review process issue logs and exception trackers and initiate required actions.
Address customer concerns on a timely basis, including proactive identification of AP issues and trends and appropriate influencing of Hospira groups to provide process improvements/solutions.
Monitor agreed SLAs & KPIs and provide root cause analysis for gaps identified and action plans to mitigate the same.
Provide guidance, train, monitor effectiveness & oversee team members contributing to the process.
Review payment proposal for invoices greater than agreed thresholds.
Highlight proactively risks and challenges to relevant Hospira stakeholders.
Serve as an expert resource and respond/resolve escalated issues
Oversee processing to ensure processes/procedures are followed and service levels are met
Monitor functional-area performance improvements through the implementation of cost saving initiatives and automation of processes
Supports GBS strategies through effective management of others.
Manage work flow by effectively distributing work amongst team members, ensure proper coverage, recognize and escalate issues.
C .SKILLS AND COMPETENCIES :
Strong AP knowledge with 3-5 years of hands on experience.
2-3 Years working knowledge of SAP and Team Handling experience
Intermediate to Advanced level of MS Excel and PowerPoint
Strong accounting conceptual knowledge.
Advanced expertise in performing root cause analysis on process escalations and process improvements.
Collaborative approach towards resolving the issues with stakeholders & peers.
Ability to work with teams to resolve issues.
Ability to take decisions on managing team members, managing the invoice volumes & Queues
Ability to manage multi-tasking & deliver on critical items.
Green Belt Certification Required (Black Belt Preferred)
Prior Experience in supporting a manufacturing environment
3-5 years of prior Supervisory experience