The incumbent must have extensive experience in a similar customer analytics and modelling role ideally gained within a commercial B2B environment.
Experience of CRM/Customer Insight profiling, segmentation and propensity modelling with manipulation of large datasets is also essential.
Degree educated in Statistics, Mathematics, Information Technology or Engineering. Statistically literate.
Technical Skills: Highly numerate with strong analytical skills. SAS Base, SAS Stat, SAS Macro. SQL querying. Web Analytics Tools. Strong Access and Excel skills.
In-depth knowledge of SAS Application design/development/testing methodolologies, techniques and tools.
Business acumen apply business awareness to data interpretation. Curious about strategic information hidden behind data. Critical attitude towards data knowledge of data quality and data mapping issues.
Strong work ethic focused on providing excellent customer service.
Excellent communication and influencing skills with the ability to present information.
Customer Relationship Management / customer loyalty experience.
Fluency in English is a requirement
Multi-country experience beneficial
A candidate with the ability to build the reputation of Lumata and the Marketing Services department by challenging current thinking and becoming a trusted impartial counsel.
Able to work to a very high standard even under pressure and tight deadlines. Organizationally aware knowledge of the best ways to get things done. Great attention to detail.
Passionate about work. Enthusiastic takes pride in performing own job to the highest standard