Senior Consultant (capacity Building and Change Management) - SeMT

NISG ( National Institute For Smart Government)
  • Mumbai
  • 10-15 lakh
  • 7-12 years
  • 16 Jun 2015

  • Consulting

  • IT/ Technology - Software/ Services
Job Description

Job Objective:

The objective of this job is to assist the State Government in capacity building and facilitate in business process re engineering and change management activities.

Primary Responsibilities :
Capacity Building

Identify State wide training and capacity building needs of the State Government personnel
Develop action plans based on the capacity building road map and training strategy to achieve the State wide capacity building targets
Conduct assessment of the existing training infrastructure in the State and develop action plan to improve their capacity to lead the training interventions in the State
Assist in / liaise with identified agencies in development of course content and training programs aimed at capacity building
On need basis assist the State in identification of additional training agencies.
Provide support in development/ roll out of programs aimed at sensitizing the senior political and executive leadership towards e governance initiatives

Change Management

Provide focus on change management through efficient communication, workshops, trainings etc.
Assist in identifying change management initiatives as part of Government Process Re engineering exercise

Business Process Re engineering and Change Management

Assist departments in identification of capacity gaps in carrying out BPR
Program level monitoring of the BPR initiatives being carried out by different departments
Study best practices of other States, departments and enable sharing of knowledge to avoid duplication of effort and to shorten the learning curve
Formulate strategy to increase the awareness among the State Departments/ PeMTs about the importance of BPR and Business Process Management
Liaise with the BPR team at NeGD and provide critical inputs for designing guidelines and policies around various Government Process changes


Coordinate with the CBMC team at NeGD and assist them in the implementation of CB Scheme
Support the State departments in setting up PeMTs

In addition to above Primary Responsibilities the incumbent may be assigned any other task from time to time by State IT Secretary/ Head of Nodal Agency/Head SeMT.


Essential Criteria

Graduation: Any Discipline

Post Graduation:
MBA / PGD (any stream)

Desired Skills & Experience:

7 plus years of experience in Change Management and Capacity building (Training & Development).
Experience of at least 3 years in implementation of large IT / e Governance projects with emphasis on training and change management
Experience of having led business process re engineering/process improvement engagements is desirable

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