IT/ Information Technology
- Creates process engineering and/or business flow assessments to ensure appropriate re engineering of solutions.
- Develops complex service models and prototypes, creates and implements customer feedback mechanisms, uses knowledge of human factors engineering principles.
- Creates Business Plans/supports (including business cases) to assure plans meet company goals and integrates these with technical programs and project plans.
- Excellent written and verbal communications skills, to serve as lead conduit between developers, architects, designers and with external and internal customers.