Client Engagement Manager - Energy & Utility

Mount Talent Consulting
  • Mumbai
  • 20-35 lakh
  • 10-20 years
  • 336 Views
  • 11 Jun 2015
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  • Sales/ Business Development/ Account Management

  • Oil/ Gas/ Petrochemicals / Refinery
Job Description

Sales:

- Lead account strategy and planning and identify opportunities of growth in the account.

- Develop and strengthen relationships with decision makers and influences in the customer organisation and drive penetration in various functions including outside CIO.

- Lead proposal development, negotiation and commercial terms for large deals.

- Regularly monitor sales trends, market dynamics and incorporate into existing account strategy and plan.

- Also drive collections. Increase market share and share of wallet with the customer

Delivery/Customer Satisfaction:

- Conduct regular delivery reviews to prevent cost and schedule overruns, and to enable the delivery teams in ensuring high customer satisfaction.

- Orchestrate internal resources in sales and delivery to give the customer an enhanced experience across touch-points.

- Build a trusted group of reference-able customers who can vouch for company.

- Become a trusted IT adviser to the customer and participate in customer's strategic planning.

- Drive resource forecasting for the account from both confirmed opportunities as well as the opportunities in pipeline.

Offering/Competency Development:

- Support the solutions teams with customer perspectives and competitive intelligence to develop new vertical and horizontal solutions.


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Mount Talent Consulting