Relationship Manager - Healthcare Tech Startup

Harsha IT Ventures
  • Bangalore, Chennai, Delhi, Hyderabad
  • 10-11 lakh
  • 3-7 years
  • 176 Views
  • 22 May 2015
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  • Operations

  • IT/ Technology - Software/ Services
Job Description

- Manage day to day Service Delivery operations and account relationships

- Achieve SLAs, maintain reports and Fulfil process requirements

- Responsible for the end-to-end delivery to our customers.

- Responsible for client training, rollout support and hand-over of the system to the Support Team once live and stable.

- Conducting Kick-off Meetings at Client Site

- Responsible for providing field support to the existing and new clients

- Responsible for collecting quality data for provisioning of profiles.

Requirements:

- Having Good Communication and problem solving skill

- Must have excellent comprehension capabilities

- Must be disciplined and target oriented

- Must be comfortable with usage and communication of technology products

- Quick Learner and strong prioritization skills

- Positive Attitude and self-driven

- Open to travel at client site in Bangalore/ Out Station


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Harsha IT Ventures