* Keep up-to-date product / process knowledge
* Instructing new hire and conducting process specific training
* Conducting refresher/ corrective trainings
* Developing training content
* Review existing training materials and make revisions.
* Generate training reports
* Complete daily training administrative work such as tracking of student data, timekeeping, and other administrative tasks as required in a timely and accurate manner
- Must be a graduate
- Must to speak Hindi or Telugu or Kannada
- Minimum of 6 experience in BPO Industry and 4 years experience in Training.
- Female candidates are preferable
- Willing to travel across India for training ( Once in a month )