Sales & Marketing / Business Development
Implementing sales and marketing strategies for achieving business growth.
Conducting market research of auto parts available, their utilization pattern and organize promotional activities for increasing sale.
Analyzing marketing trends and tracking competitors activities and providing valuable inputs for product enhancement and fine tuning sales & marketing strategies.
Understanding client requirements and providing feedback for development of new products.
Devise strategies for launching new products and conducting promotional events for increasing brand visibility and sales.
Monitoring service operations to customer satisfaction and business retention.
Collecting & collating data on 0-km / field complaints and discuss the same with the manufacturing team & Development team for counter measures.
Customer Relationship Management
Identifying and networking with prospective clients, generating business from the existing accounts and achieving profitability and increased sales growth.
Identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
Leading & monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets.
Identifying & implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members.
Coaching the team and driving them to achieve the best results.