Develops quality assurance plans by conducting hazard analyses;
Identifying critical control points and preventive measures;
Establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence;
Determining operational and performance qualification; writing and updating quality assurance procedures.
Total Exp 8 - 10 years in BPO
Experience in Quality for 6 to 7 years mandate.
Exposure to Domestic BPO market preferably Telecom