Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.
Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
Works with division leadership to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
Coordinates necessary division personnel for internal, customer and third party quality system audits.
Maintains a corrective action system to analyze and correct nonconforming conditions and complaints.
Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality. Uses the results of performance evaluation to target improvement efforts.
Collaborates with Purchasing on the development and implementation of a supplier management strategy.
Assess supplier capabilities and monitor supplier quality to ensure desired levels of performance.
Collaborates with Engineering on new product development and design review for quality/reliability issues.
Interfaces with Product Engineering, Manufacturing and Quality Departments
Thorough knowledge of International Standard ISO 9001 Quality Management Systems (ISO/TS 16949 as applicable for automotive sector) is mandatory.
Certified Six Sigma Black Belt (CSSBB), or Certified Quality: Manager (CQ Mgr) is preferred.
Knowledge of manufacturing and qualilty technologies.
Experience with quality, improvement tools and techniques (i.e., Lean, Six Sigma, Statistical Process Control, and Failure Mode & Effects Analysis).
Demonstrated leadership, project management, and facilitation and problem-solving skills.
Must demonstrate effective verbal and written communication skills.
20 years of Quality or Production related experience
Bachelor of Science or Masters of Science or Bachelor in an Engineering
Preferably from Rubber / Hose Industry