Summary: The Area Manager - Quality has complete responsibility for overall Fulfillment Center Inventory Control and Quality Assurance.
Develop and manage a team of associates responsible for FC inventory control and quality activities including people management, holiday planning, AT server, all counseling and disciplinary actions required
Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service
Drive projects like Kaizens, Process Improvements and Safety events
Candidate must be able to teach & educate managers and associates on the importance of inventory control & quality assurance.
Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations
Plan & execute cycle counts as described in each area of the facility.
Plan for & identify root causes of inventory deviation through cause & effect analysis.
Establish & Maintain Inventory handling procedures within the building.
Communication with associates, leads and management regarding inventory control and quality support and driving improvements (learning departments, operations, finance, transportation, CS)
Reviewing daily/weekly/monthly research
Review & analysis of customer defect data with development of corresponding action plans to reduce defects
Development of data collection processes and data management systems
Bachelor's degree, (preferably BE/ B.Tech) with 4-6 years of experience
Supervisory experience in a Distribution or discreet Manufacturing environment (preferably tier1-2 automotive components/ cellphone/ electronic/ engineering)
Experience in managing Quality Assurance activities: root cause analyses, quality at source in a manufacturing or warehousing environment
3+ years related Inventory & Quality Assurance Management experience is an added advantage
Strong analytical, math, data analysis, co-ordinating & communication skills
Ability to show Inventory & Quality improvement in a continually improving environment
Ability to quickly pick up various software systems and data analysis tools
Knowledge of SQL is an added advantage