Manger/ Senior Manager - Business Excellence - Knowledge Management

Hinduja Global Solutions Inc.
  • Bangalore
  • 10-15 lakh
  • 8-15 years
  • 21 Jan 2015

  • Sales & Marketing, Quality Control - Product/ Process

  • BPO/ ITES/ Call Centers
Job Description

Key areas of responsibilities (KRAs):

# Managing complete Knowledge Management process and practices across the organization.
# Implementation of Business Excellence initiatives related to knowledge management e.g. Knowledge sharing webinars/ conferences, publishing periodic newsletters etc.
# Supporting Sales and Marketing teams globally by providing collateral's related to vertical specific and agnostic best practices.
# Deployment of excellence branding campaigns through creation of articles/ content for external forums, seminars, competitions in liaison with Marketing and Communication teams.
# Supporting high impact projects as and when identified.

Desired skill sets:

# Very strong communication skills (English) both verbal and written.
# Work experience in the field of knowledge management is desirable.
# Capability to conduct global seminars, conferences.
# Ability to work with senior management (CXO) level
# Ability to work across various geographies.
# Knowledge and experience in configuration management desirable.

Desired qualifications (including certifications):

# Graduate.
# Diploma in Business Communication or relevant Post-graduation will be an added advantage.

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About Organisation

Hinduja Global Solutions Inc.