Six Sigma Black Belt with good knowledge of Lean practices
Strong Knowledge of Quality Principles and Techniques essential.Needs to have worked in a BPO-Operational Excellence
function/operations.Need International client exposure.
Drive Improvement projects on processes to improve
Productivity,Improve SLA performance.
Be responsible for the Operatioinal excellence Framework for one/multiple deals or a towers/Site.Interact with client/internal stakeholders to drive Improvement.