Project Manager - Medical Writer

Neptune Consultants
  • Mumbai, Pune
  • Confidential
  • 8-13 years
  • 26 Jun 2015

  • Operations

  • Hospitals/ Health Care, Pharmaceuticals/ Life Sciences/ Clinical Research
Job Description

Operational Responsibilities

Provide guidance to Narrative Writing team
Providing inputs on target process and SWIs
Guide the offshore teams on client expectations
Monitoring training
Point of escalation on all issues pertaining to the project
Support in Due Diligence activities during the startup phase of the engagement
Ensure constant coaching and learning undertaken in common lessons-learnt meetings, random ad-hoc review of assignments & quality initiative to ensure minimal quality issues
Help identify quality metrics and implement according to plan
Work closely with the continuous improvement teams to improve productivity, quality and efficiency, e.g. checklists, dashboards, tools, semi-automation etc.
Provide oversight/ guidance on escalations/ high level trainings/ quality aspects
Responsible for regular updates to Project Status tracker, Narrative Writing Plans of all assigned projects and quality scoring sheet
People Management
Calls with Client - Conduct weekly project status calls and participate in regular engagement status calls along with Client Delivery Manager
First point of escalation for study-related inconsistencies and gaps
Ensure the best practices and methodologies are followed across projects for this engagement
Supervisory Responsibilities
Leave management
Resignations / absconder communication to Program Director
Timely metrics capture
Mentoring team and updating organization structure (in case of any change)
Communicate resource issues to the Program Director
Provide annual performance appraisals of direct reports and provide regular feedback, if applicable to Program Director.
Ensure appropriate distribution of work among direct reports
Ensure completion of training plan for all direct reports
Provide process improvement, best practices to enhance productivity and quality

Special Skills

Knowledge on end to end clinical research
Knowledge on Good Clinical Practice
Scientific review skills
Good communication skills verbal and written
Working in global environment
Client management skills for medical writing project deliverables
Proficient in MS Office (Word, Excel, Powerpoint)

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Neptune Consultants