Strong knowledge of T-SQL, Excel & exposure towards any BI Tool (MSTR, Cognos, Informatica, SAS, Qlickview, etc. Exp in RDBMS Concepts, SDLC Project Methodologies & ability to interpret requirements, build testable test cases, validate & interpret
Working exp of ServiceNow/HP QC/Maximo or any other relevant ITSM Tool. Strong attention to detail and being solution oriented. Provide analysis, diagnosis, and resolution of access, data, reporting, performance and environment related issues.