Sr Mainframe Systems Programmer - CICS

Swift Tecnosol
  • Bangalore
  • 10-15 lakh
  • 5-10 years
  • 27 May 2016

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description


- The individual will be responsible for the day-to-day support, maintenance, researching, analyzing, testing, documenting and installing CICS systems software.. This position will work closely with several Infrastructure and Operations organizations such as Performance Engineering, Online/Database Subsystem teams, Production Assurance and Enterprise Command Center to ensure high availability and deliver quality support services. This high-energy, results oriented job requires a balance of strong technical skills and business processes, a sense of urgency & ownership in resolving issues, creativity, work schedule flexibility, adaptability to changing business conditions and a commitment to customer satisfaction.

General Responsibilities:

- Work with the team to research and apply software maintenance.

- Provide 24x7 on-call support for all the supported CICS regions,

- Perform problem diagnostics and resolution. Contribute to root cause investigation.

- Document changes to infrastructure configuration.

- Maintain reliability, availability, and serviceability of CICS systems software.

- Perform BAU activities for CICS regions

- Monitor CICS regions for CPU usage and take appropriate actions when required.

- Strong knowledge of ITIL processes and procedures

- Perform peer review of change events, assessing impacts and risks.

- Provide creative solutions and build scenarios utilizing best in class methodology/tools.

- Constantly analyze processes and methods, striving for improvement to both systems and the environment.

- Train resources up to Skill Level 3 in CICS Systems Support.

- Develop wellness check scripts, processes and procedures for other support personnel. Develop and communicate IT standards.

- Constantly analyze processes and methods, striving for improvement to both systems and the environment.

Plan for and participate in disaster recovery exercises.

- Traits of an Ideal candidate: Should have 5 years experience in Mainframe CICS system programming activities; relevant experience with current technologies.

- This job will encompass IBM and ISV product installs and upgrades related to CICS, such as CICS Transaction Servers, Expediter/CICS, Abend-Aid/CICS, Intertest/CICS, Omegamon/CICS, CEMT/Batch, CICS Message, etc. on variety of mainframe and z/OS operating systems, transitioning products from test to QA to production environments, and providing business area / end user technical support.

- Good knowledge in usage of various CICS transactions like CEMT, CEDA, CEDF etc. transactions with various options.

- Must be proactive, possess professional skills, must be able to be hands on, ability to handle stressful situations and maintain composure under pressure; excellent communication skills; technical agility and good leadership skills to drive the team to achieve goals set.

EDUCATION: Diploma or Bachelor's degree (or above)

- 15 years of Minimum Education required

- 5 years of minimum relevant work experience


Level - Mastered: CICS, JES2, SMP/E, RACF/ACF2, SDSF, TSO/ISPF, JCL, PARMLIB/PROCLIB customization, z/OS Utilities etc.

Experience in few ISV products like Output management Tools (CA-View/OnDemand), Sysplex Operations, Omegamon Suite of Products to monitory CICS regions for performance and CPU utilization. XPED/CICS, Abend-Aid/CICS etc.

- Strong interpersonal skills, communications skills, and ability to work as a team member are essential.

- Fluent written/verbal communication in English

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Swift Tecnosol