Single point of contact to maintain the MAS Priority Dashboard.
Escalation for items that PPO representatives cannot resolve.
Coach - Training the teams across the global for Agile/Kanban.
Onboarding new customer to Agile Partnership.
Facilitate Daily scrums - will ensure there is at least one stand-up/scrum each for each group and each time zone so the stakeholders/customer can join them and listen in .
Ensure the team reflects the MAS dashboard and vice-versa.
Ensure there is credit (ticket numbers, graphs, accomplishment kudos, 360 degree visibility) the work team is doing.
Planning (work with stakeholders to create placeholder fix-versions in dashboard) and updating the swimlanes. Constantly train teams to follow ongoing process of delivering in bundles in a regular periodic fashion.
All application/dev support/product support (OGS, PDS) items prioritization/planning and collaborate with customer service/project/planning/release management teams.
No specific domain experience required but telecom domain will be desirable.
Should be good in coordinating across different sites.