1. Overall 12+ Yrs of experience in IT industry.
2. At least 2-3 years in Database Infrastructure support as a People Manager.
3. 2 Years past experience in a Technical Manager in middleware support.
4. Working Experience in any two of the below RDBMS technologies:
5. Oracle, MS-SQL Server, DB2, Sybase.
6. Good knowledge of HP-UX, Solaris and Linux.
7. Should have worked on large database deployments / infrastructure environments.
8. Knowledge of middle-tier / Application servers will be preferred.
9. Must have prior experience in handling 24x7 Operations.
10. PMP, ITIL, Green Belt Certifications is a huge Plus.
Roles and Responsibilities:
11. Delivery Manager Role comprises of managing the Service delivery to the customers and also as a people manager for the delivery teams which report to him.
12. Delivery Manager strives hard to achieve a high level of customer satisfaction through quality service delivery, works to optimize the resources under his control and builds and sustains teams of System Engineers typically 25-28 members.
13. Excellent understanding of ITIL/ITSM processes and its implementation.