Problem Manager

IndiHire HR Consultants Pvt. Ltd.
  • Bangalore
  • Confidential
  • 10-14 years
  • 23 Jun 2015

  • Project/ Program Management IT, Operations

  • IT/ Technology - Data Center/ Manage Infrastructure Services
Job Description

Candidate should have more than 10years of experience working as Problem manager.

Manage Problem and Senior Problem analysts to comply with all processes for Real Time.

To ensure the quality of services and the execution of all processes (e.g. ITIL) are performed according to established global standards

Strong People Management Skills

Instigate forums with appropriate groups to conduct and drive Root Cause Analysis of service affecting problems, ensuring actions are delivered within agreed timescales

Competencies/Skill sets for this job

People Management Root Cause Analysis Datawarehousing

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