Practice Manager - IT Process Consulting

  • Pune
  • 10-12 lakh
  • 10-12 years
  • 22 Feb 2015

  • Quality Control/ Quality Assurance - Software

  • IT/ Technology - Software/ Services
Job Description

We are looking for a Manager for our Process Consulting team with established core competency in the areas of Process Implementation, Compliance and Excellence, Process Consulting, Project Program and Portfolio Management, ITIL processes and Six Sigma. The incumbent should have hands on experience in:

  • Process definition and procedures
  • Process improvement initiatives
  • Handling SQA functions for projects in a business unit & ability to ensure that departmental members adhere to established departmental standards and processes via reviews and audits
  • All aspects of SDLC
  • Closely working with engineering and management groups
  • Quality Auditing skills
  • Openness to travel to outside India locations without any constraints and experience in working with international customers.
Required Skills

I. Specific Experience/ Exposure Expected
  • Consulting experience w.r.t various process models and standards like: 
  • ISO 9000:2000
  • ISO 20000 / ITIL
  • PMI based PMBOK
  • LEAN / Six Sigma
Business and/or IT :
  • Process and metrics definition and modeling w.r.t above listed industry best practices and models
  • Process improvements using various LEAN techniques like MIFA, VSM etc.
  • Process and product quality assurance (PPQA / SQA roles)
  • Quality audits for various IT as well as Business functions
II. Functional / Domain Knowledge 

  • Good understanding of various software engineering life cycles like Waterfall, Agile, Support, Maintenance, testing
  • Business Process modeling notations and levels
  • Six Sigma
  • ISO 27001 based security controls and processes
  • Program and portfolio management
  • IT Governance
Technical Skills
  • In-depth experience and proficiency in usage of Microsoft Office Applications (Excel, Word, PowerPoint etc.)
  • Process modelling notations and tools like MS VISIO, ARIS etc.