1. Management of ERP Instances
2. Installation of EBS R12 Software and related Patching
3. Database Administration and Applications patching
4. Formulate environment strategy and maintenance procedures
5. Documentation of Administration procedures.
6. Registration of custom objects.
7. creation of the CRP, development and production instances as detailed in the SOW.
8. Apply patches and register custom objects.
9. System Admin functions if required.
10. Monitor and rectify performance issues if any.
11. Maintain proper backup of the instances