Leading and developing a team of 40-50 Analysts; responsible for the overall direction, coordination and evaluation of the team.
Identifying and eliminating barriers to accuracy, productivity, and quality.
Carrying out supervisory responsibilities in accordance with Amazon.com's policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution.
Communicating policies to Analysts and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken.
Has end-to-end AP expertise
Driving the SLAs to the business expectations
Ensure there is controller ship in the process
Driving Quality Check in the process
Ensure technology being used effectively in building scalable operations
Drive the quality initiatives
Able to drive customer obsession
Experience in Working in Oracle R12