To manage large IT infrastructure (Systems & services) which will include Windows & UNIX platform
Management of Windows & UNIX components like Active Directory, LDAP, DNS, DHCP etc. will also be part of scope
To provide expertise for configuration, management and troubleshooting of Virtual infrastructure built using technologies like VmWare/ Citrix/ Hyper-V/ etc.
Maintaining Service Level Agreement (SLA) or OLA (Operational Level Agreement) of highest standards and Turn-Around Time (TAT) as agreed.