Single Point of Contact for Data Center Operation Support
Managerial responsibilities of the operations of the Data Centre
managed by the Managed Service provider (MSP)
Maintain Call Resolution, installation, integration, Call Closure and escalations reports.
Providing trend analysis to management team to enable them to
make informed decisions regarding resource management.
Assist UIDAI in meeting business objectives and enable monitoring of a robust business continuity and disaster recovery process including inspections / surveillance plan / building security plan, certifications and acceptance of Data Centre etc.
Responsible for key Project management knowledge areas like
Scope, risk, quality, human resource, time, cost and communications
Co-ordinate with vendor and OEM that time and equipment
dependencies are optimally managed
Ensure proper Data centre policies and procedures are in place and followed.
BE/B Tech/MCA /MSc IT OR CS Electronics
ITIL/CDCP/ ISO -27001
Minimum experience of 8 - 10 Years with 6 -7 years experience in Data Center management ...preferably with
knowledge of data center operations management