Brokerage - Operations Manager/ Investment Banking

Disha HR Services Pvt. Ltd
  • Bangalore
  • 10-15 lakh
  • 9-14 years
  • 403 Views
  • 05 Jun 2015
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  • Finance/ Accounts

  • Banking - Retail
Job Description

Managing Brokerage, Market and clearing Fee Operations for client: Bank tier 1.
Manage a Team between 15 to 50 people
Deliver daily the service to our client according SLA and Target Performance.
Advanced knowledge of the Brokerage, Market and Clearing Custody fee Management including the fee schedule interpretation and the investigation of the invoice processing failures
11+ years of experience in the market fee management & managing teams.
Advanced knowledge of Investment Banking products predominantly Derivatives (FX, Equity and Interest Rate)
Experience of working with SLA environment
Excellent knowledge of Excel or similar software tools
Analytic problem solving skills
Good numeracy skills.
Familiarity with project methodology
Typical Work Activities include:
Be the Key contact point to the Bank Tier 1
Managing the team by operational objectives to deliver daily the agreed SLA and target performance
Ensure teams work in efficient manner and with good performance
Managing resources to ensure up-to-date knowledge of the business, process, procedure and system
Be operational on our solution ensuring operational process and procedure met service level agreements at lowest cost.
Coordinate across all the teams to improve efficiency
Liaise with client and providers in the objective to improve our processes and procedures, lower our cost and deliver SLA and Target Performances.
Managing and improving the functional processes, policies, and techniques in assistance of the companys objective.
Liaise until implementation with the Product Manager any appropriate system change
Liaise until resolution with Development team any day to day system issues
Liaise with Continuous Improvement team.
Prioritizing work to ensure all SLAs are adhered too.
Maintaining records of specific information about the client complaints, queries, reports, client dealings and relationships
Keeping the client fully informed of progress and liaising with brokers & banks to close any issues
Work with multiple teams to provide ideas and input into improving the TFIM solution.
Team Coaching and Management
MIS
Knowledge, Skills & Experience:
Analytic problem solving skills
Ability to learn and keep up to date with new applications quickly
Desirable Skills
Experience of working in the Banking/Finance industry
Familiarity with project methodology
Use of JIRA Issue logging tool




Qualifications:
Post Graduate (MBA, M.com, B.com etc.)
Compensation: - Not Constrained.
Job location: - Bangalore
Job Type: - Permanent.
Requirement Status: - High Priority.

Good experience in Prime Brokerage operations
Strong knowledge of Investment banking, asset classes,derivatives, fixed income, etc


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About Organisation

Disha HR Services Pvt. Ltd