Operations HEAD

NISG ( National Institute For Smart Government)
  • Hyderabad
  • 20-30 lakh
  • 20-25 years
  • 16 Jun 2015

  • Senior Management-Technology, Operations

  • IT/ Technology - Software/ Services
Job Description

To assist and participate in the development, roll out and profitable operations of a comprehensive Brodband Network Services Programme for a first of its kind state government Digitalization Initiative providing energetic, creative and competent support.

1.To ensure the provision of comprehensive, integrated, reliable, high-quality Broad Band Services in areas of backbone and local area networking using FTTH technology, associated network facilities and infrastructure, Internet access, high-performance networking, network security, remote access to variety of users, campuses including government, businesses, educational institutions, households etc., on demand,

2. To define and deliver projects across the operations team to ensure that product quality is maintained or enhanced and to support new product launches to improve profitability.

3. To Deliver continuous improvement to business metrics through continuous measurement, effective process management, system automation and data capture and analysis.

4.Establishing strategic goals by gathering pertinent business, and operations information; identifying and evaluating trends and options: choosing a course of action; defining objectives; develop, implement policies and evaluating outcomes.

5.To effectively liaise with network and telecommunication vendors, operating companies,service providers, regulatory agencies, and other external bodies involved in these service areas including state and central governments.

6.Maintaining quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; and recommending system improvements.

7.To ensure legal and regulatory compliance of all communications systems used in the network and adherence to standards in all areas of network and telecommunication services.

8.To undertake any other activities and duties as assigned

I .Knowledge of network and telecommunication resources, services, processes and applications appropriate for a regional broad band network.

2.Ability to envision and implement innovative applications of internet/ information technology to support network and telecommunication operations

3.Knowledge of the acquisition, installation, maintenance, and management of networking, telecommunications, and computing equipment

4.Knowledge of global high-performance networking developments and cost effective options.

5.Ability to deal with a wide range of vendors, service providers, regulatory agencies and users.

6.Commitment to service with a collaborative and cooperative approach to leadership and management.

7.Managerial, organizational, analytic and problem solving skills with a proactive approach.

8.Ability to exercise sound judgment in complex situations with initiative, creativity and motivational skills.

Masters in engineering or science with min 20-25 years of experience with increasingly complex leadership and management responsibilities in a large information technology or broad band network services environment.

Terms & Conditions
The tenure is of 12 Month period extendable based on satisfactory performance & mutually agreeable terms

INCAP or the Project Owner shall be sole owner/proprietor of any assets developed / created by the team mentioned above during the period of contract.

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