Operations - Customer Service Jobs

Coutts Financial
  • Chennai, Coimbatore, Erode
  • 22-30 lakh
  • 1-10 years
  • 16 Apr 2015

  • Customer Service

  • Accounting/ Taxation/ Audit, Investment Banking, Banking - Corporate
Job Description

On a day to day basis our Customer Service Representatives will be called on to:

* Serve as the human voice and personality behind the Citi brand providing quality customer service with each and every client interaction

* Effectively break down information and identify opportunities to gain client agreement and trust

* Take ownership of every client experience

* Utilize good judgment and understanding of company policy to effectively make decisions to resolve client issues

* Achieve monthly individual and team based targeted performance goals

* Commit to treating clients and teammates with the utmost integrity and respect

* Challenge yourself and raise the bar for excellence in customer service

Competencies/Skill sets for this job

Financial Services Customer Service Operations Client Interaction

Job Posted By

About Organisation

Coutts Financial