Relevant Exp.: Considered an expert in multiple technologies. Has several advanced technical certifications in multiple practice areas. Considered one the highest level of internal engineer escalations.
Expert Level Knowledge on Checkpoint - Installation, Configuration, Management & IOS upgrade
Expert Level Knowledge on NAT, Firewall rules, Log tracking & health monitoring
Expert Level Knowledge on Hot standby, failover configurations
Good Knowledge of general networking technologies (LAN, WAN, WLAN, DNS/DHCP, Proxy
Good Knowledge on Wan optimizer like Riverbed Steelhead 250, CXA 555, CXA 1555
Good knowledge on Cisco/Perle Terminal server SCS16, SCS32, SCS48, C2600-I-M
Leads team, Interfaces with the customer. Have excellent communication skills with peers and customers. Mentor Level 1 & Level 2 team members.
Mainly works Level 3 Tickets, projects and design work. Difficulty of work should be mostly complex in nature.
6 years experience providing IP network operations support in a mid to large sized network, supporting, VPN concentrators, load balancers,,muxes, dsus and other carrier interfacing CPE.
4+ years experience designing and/or supporting QOS, MPLS, VLANs, Multicast, solutions.
8+ years designing and implementing solutions relying on TCP/IP and related protocols such as FTP, TFTP, HTTP,DHCP, DNS, WINS, IPSEC, SSL.