Created SOPs for Storage L1 and L2 support teams to assist them during day to day operations.
Provide end to end support for customers on Hitachi Disk Allocation.
Disk Administration and monitoring of Hitachi and NetApp Storage arrays.
Collecting Storage Processor logs and sending to NetApp for analysis.
Creating RAID groups, binding LUNs, creating Meta LUNs, creating
Upgrade firmware of SAN switches.
Troubleshooting SAN related issues.