San/nas/storage Admin

Quantum Leap Consulting
  • Bangalore
  • 10-15 lakh
  • 6-11 years
  • 05 Jun 2015

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

To provide 3rd level Storage Management services and product support for various IBM Total Storage Solutions across various accounts. Duties include;# Maintain and Manage various storage solutions.# Provide 3rd level technical support, guidance and direction for products supported.# Analyse and resolve escalated problems.# Ensure integrity of supported environment.# Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.# Manage and resolve problems identified by sys admins or monitoring software# Work with change and problem management tools# Hardware /software fault detection and vendor liaison# Liaise with customer accounts as required# Analyse and resolve escalated problems within target.# Investigate, identify and document proposals that will improve application recoverability.# Document and implement changes to technical standards as required.# Change and problem management targets are exceeded# Ensure that customer satisfactory levels are exceeded\'# 3 Years of experience required# Has applied knowledge in the Administration of HP/ Solaris / AIX Unix systems in a large commercial environments# Has applied knowledge of SAN, and various EMC products - namely Clarion, Symmetrix and DMX.# Provide recommendations to improve the SAN infrastructure, and address/lead critical issues and root cause analysis# Proven track record in the implementation and execution of documented support processes and can direct others in same.# Has applied knowledge in the administration of windows NT/2000 and Linux systems# Technical Skills# Has exposure to McData Fibre Channel Switches, Brocade Swiitches, Cisco Switches.# Has worked on Navisphere Manager, EMC Symmetrix CLI ( Solutions Enabler ), EMC Control Centre ( ECC ).# Is proficient with viewing Symmetrix configuration data using Solutions Enabler and ECC.# Proficient with daily tasks which include lun mapping and masking, setting symmetrix port flags.# Has exposure to EMC Timefinder and SRDF environments. Proficient in BCV sync / split processes and RDF1 / RDF2 sync / split.# Has exposure to viewing Clarion and Symmetrix / DMX errors and hardware failures.# Comfortable in opening cases with EMC and driving them to closure.# Has worked on various Volume Management software\'s like AIX LVM, HP LVM, and Veritas Volume Manager.DS6000/DS8000/SVC, Metro Mirror for DS and SVC## Non Technical Skills# Must have excellent team working skills balanced with ability to work alone and a positive attitude.# Ability to quickly assimilate technical and non-technical information.# Fluency in English is mandatory, both written and verbal.# Desire to obtain formal certification in product set supported

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Quantum Leap Consulting