National - FLM/ IM - Incident Management

Logicash Solutions Pvt. Ltd.
  • Mumbai
  • Confidential
  • 3-8 years
  • 04 Aug 2015

  • Operations, Administration/ Facilities

  • IT/ Technology - Hardware & Networking, Financial Services/ Capital Markets
Job Description

            • Ability to monitor incidents/ faults on ATM

            • Effective trouble shooting skills

            • Dispatch of incidents to field teams and strong follow ups and updates

            • Responsible for ATM Network Uptime

            • Liaison with internal and external stake holders

            • Daily reports making, analytics and problem finding

            • Identification and resolution of issues

            • Sustain maximum system availability for the customer

            • Periodic maintenance activities

            • Ensure positive customer satisfaction

            Competencies/Skill sets for this job

            Incident Management FLM ATM ATM Operations Front Line Maintenance

            Job Posted By

            About Organisation

            Logicash Solutions Pvt. Ltd.