There is an urgent opportunity for Market Manager with our client which is a well known Ecommerce company(OTA).
KRA - Market Manager - would be taking care of Kerala as a region.
Location: Preferably based at Kerala , else can be Bangalore based & open to travel.
Research & introduce Hotels with a case study & business plan.
Contract Hotels as per target and market area, margins and best available market prices.
Ensure defined SLA (Service Level Agreements) to be made between Hotels & CT, between Fulfillment & CST, also between Fulfillment & accounts for the smooth operations.
Conduct price & product benchmarking analysis on daily basis across the industry.
Audit on suppliers rates, support function and inventory allocation.
Manage inventory (allocations) & search results.
Generate Allocation consumption v/s committed report.
Ensure product quality / Inclusions are maintained as shown in the communications.
Making Consolidator Audit report on products & services on monthly basis.
Competition analysis every week.
Ensuring smooth function between supplier & fulfillment, accounts, Tech. team on integrating, redemption & delivering the product.
* Maintain relationship on regular basis with relationship building exercise.
* Contract with suppliers the product as per the product plan
* Define inventory required for each product sub-category.
* Coordinating with web marketing & teach team to create new SEO & SEM's and also to create new propositions of online marketing.
* Maintain a track of products performance and suggest changes / additions from time to time
Prepare competition performance analysis and business report on monthly basis.
* Research & introduction of new Hotels.
* Negotiate & contract Hotels, with best desired margins, prices & deals
* Effective functioning of SOP & SLA's
* Training & development of CST & Fulfillment team on products.
* Trouble shooting on issue with customer, tech team & fulfillment with product or supplier.
* Margin maintenance of the contracted Hotels and make sure they are always available & display on our site.
* Comprehensiveness of product.
Fluency in Malayalam is a must