Manager - Training & Devlopment ( Travel ) BPO

Creative Indians
  • Gurgaon
  • Confidential
  • 4-7 years
  • 184 Views
  • 30 Sep 2015
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  • Training/ Learning & Development

  • BPO/ ITES/ Call Centers
Job Description

TRAVEL Training EXP - MUST - GDS , Amadeus - MUST
Strengthen training delivery
Manage Team of Trainers & AM
Conduct Process Training
Training New Hire & Refresher Batches
Prepare Content & assessments
GOOD communication SKILLS
Excellent Presentation & Facilitation skills
Develops Training curriculum & Calendars
Develop n Conduct Process Knowledge Test
Strong mentoring & coaching skills
Good team management


Competencies/Skill sets for this job

Training Training Delivery Bpo Process Training Coaching

Job Posted By

About Organisation

Creative Indians