Deputy Manager- Direct Sales

Colligate Consultancy
  • Bangalore
  • Confidential
  • 3-10 years
  • 185 Views
  • 02 Jul 2015
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  • Sales & Marketing

  • Consumer Durables/ Semi Durables, Insurance, Banking - Retail
Job Description


KRA- 

(1) Topline & bottom-line objectives through direct selling of appliances, annual maintenance contracts (AMCs), accessories, etc. (2) Recruitment, training & development & productivity improvements of feet on street (FOS) (3) Brand building through CRM initiatives

Job Description-

The incumbent would be responsible for managing profitable direct sales operations in one or more major cities in a State through a team of outsourced direct sales staff.
He/she would:
- Develop, implement and review processes & initiatives to sell all appliances, AMCs & accessories through the door-to-door channel - Constantly review category-wise performance, gather feedback from the field, understand bottlenecks and take corrective and preventive actions - Supervise day-to-day activities of sales camps - Facilitate regular product-based & soft-skills training of the FOS
- Introduce incentive schemes for FOS aimed at driving a profitable category mix
- Ensure smooth flow of information between the organization and FOS for a brand-salient customer interface
- Coordinate with other departments like Commercial and Sales for day-to-day operational requirements including collections, stocks, product deliveries, etc.
- Ensure customer grievances coming up on the field are resolved within reasonable time frames & requisite information on  service infrastructure provided to existing customers.

Candidates should be from Direct Sales / Corporate/ SME/ Retail Sales

Candidate from Channel Sales will not be preferred.


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Colligate Consultancy